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FREQUENTLY ASKED QUESTIONS

Everything you need to know

DELIVERY OPTIONS?

1)Embrace the simplicity of our $15.00 Tuesday delivery, regardless of the number of items or weight. Available within Barrie, Midhurst, and Shanty Bay—ideal for group purchases and delivered to one address. Experience the delight of our family farm's organically grown lavender treasures, featuring the exceptional Phenomenal Lavender. If pickup suits you better, feel free to visit our store anytime.

2) Canada Post - accordinding to wieght and size. Includes tracking information

3) Canada Post - starting at $1.07 (There is no tracking and the purchaser assumes responsibility for any loss or damage. Thank you for your understanding

DO YOU OFFER NEXT-DAY DELIVERY?

Absolutely! Orders placed before 5:00 PM will be processed and sent to the courier the next day. Ensuring your experience is seamless is our top priority.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We currently accept payments through credit cards, debit cards, and e-transfer, ensuring a convenient and secure shopping experience. Excitingly, we're preparing to introduce Google Pay and Apple Pay soon, adding even more seamless options for your transactions

DO YOU SELL GIFT CARDS?

Not yet, but we're actively working on offering Classic Lavender Essentials Gift Cards soon.

ARE WE CERTIFIED ORGANIC

While not certified organic, we pride ourselves on organically cultivating our Phenomenal Lavender at Love'nder Acres Lavender Farm, Grand Forks, BC, Canada. Our commitment to a natural and chemical-free approach ensures the intrinsic beauty and quality of our lavender shines through. No herbicides, pesticides or any chemicals—we nurture our lavender with care. We go as far as to use only our deep well which provides pure water which is not contaminated by surface chemicals or run off, fostering an environment that supports not only our lavender but also the well-being of bees, butterflies, ladybugs, and other essential insects. It's nature's harmony in every product.

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CONTACT SUPPORT

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